1.Artwork
Artwork Specifications: Refer to Inside Back Cover. Art Charges: Non camera-ready art billed at $75(Z) per hour. We will proceed and bill for art charges of $75(Z) or less. For charges over $75(Z), we will call for approval.
Return Of Artwork: Specify clearly on Purchase Order to return art.

2.Change Of Copy/Ink Color
Change Of Copy: $40(V) per color. A portion of imprint must remain the same. Minimum quantity per change is the minimum listed for that product.
Change Of Ink Color: $20(V) per color. Minimum quantity per change of ink is the minimum listed for that product.

3. Co-op Programs
Contact factory for information and pricing. Co-ops must be pre-approved. Each purchase order must specify co-op program and co-op number when submitted. Coupons or special discounts do not apply to co-op orders.

4. Damage Claims
Claims for damage in transit must be reported to carrier at time of delivery.

5. Ink Colors
Standard Colors: Available at no charge. PMS Color Match: Add $30(V) per color per order. Due to variations in inks and materials, we can not guarantee exact color matches.

6. Liability/Warranty
Liability: Sellers liability is limited to credit or replacement of any portion of a shipment and shall in no case exceed the amount charged for goods.
Warranty: No warranties are expressed or implied by seller concerning the marketability or suitability of its products for any specific use or purpose.

7. Order Information
Acknowledgments: We will acknowledge all orders by fax or mail.
Cancellation Of Orders: If an order is canceled after production has begun, the customer will be charged for work already completed. If payment has been received, we will refund the difference.
Change To Order: All changes must be made in writing.
Exact Repeat Orders: $20(V) per color set-up. You must specify previous purchase order number and factory invoice number.
Phone Orders: Will not be accepted. All orders must be in writing.
Special Occasion Dates: If an order must be received by a specific date, the date must be clearly marked on the Purchase Order as an “In Hands Date”. In addition to the date, you must also include the method of shipment to be used to insure delivery. We can not guarantee delivery after order has left our docks. If date can not be met, we will notify you.

8. Overruns/Underruns
Due to nature of custom printing, we reserve the right to ship 5% over or under the amount ordered and bill accordingly.

9. Payment/Terms
Terms: Invoices are due net 30. Accounts over 30 days past due will be charged an accounting fee of 1-1/2% per month on unpaid balance. New customers or customers with delinquent accounts may have to pre-pay.
Credit Cards: We accept Visa or MasterCard as forms of payment. Please provide account number, expiration date and name as it appears on the card.

10. Pricing/Quotes
Catalog Pricing: Published prices subject to change without notice.
Combined Quantity Pricing: Not available. Pricing from other Sources: We are not liable for pricing in other publlcations, websites or other sources that may be different than our pricing at the time an order is received at our office, Pricing in this catalog supersedes any previous catalog and is subject to change without prior notification Custom Quotes: As a manufacturer, we are able to modify existing products or create new ones. Call factory for quotes. Intermediate Quantities: If quantity ordered is between catalog quantities, your order will be billed at the lower quantity price (i.e. If you order 600 pieces, you will be charged the 500-piece price).
Large Quantity Pricing: Contact factory for pricing.
Exact Quantity: $25.00(z) per order.

11. Production Time
Standard Production Time: Production runs approximately 10 working days after receipt of order and/or approval of artwork for catalog quantities. Refer to individual product pages for exceptions.
5-Day Fast Ship: Several products is throughout the catalog are designated to ship in 5 working days with no aditional charge. Terms derailed on inside front cover of catalog.
Rush Service: Rush service is available. Contact factory for availability and cost.

12. Proofs Fax Proof:
If factory does any designing or changing of original art submitted, a fax proof will automatically be sent at no charge for approval. Orders over $1,000 require a paper proof to insure order is done correctly. Production time starts after proof approval has been received by factory.
Speculative / Pre-Production Proof: $30(V) per color plus set-ups, cost of product, shipping and any art charges incurred. “Spec sample” orders that develop into orders within 30 days, with no changes, will not be charged set-up charges. All charges are non-rebatable.

13. Return Policy
Any complaint must be registered within 30 days from shipment. Orders may not be returned to factory without prior authorization. Contact factory for return authorization number.

14. Right To Promotion
Unless specified in writing at time order is placed; we reserve the right to use any item we produce for display and promotion.

15. Samples
Samples ship by end of next business day and are NOT RETURNABLE.
Random Samples: Billed at End Quantity Less 30%, plus freight
Blank Samples: Billed at End Quantity less 10%, plus freight
Distributor Self Promotions: Contact factory

16. Set Up Charges
Set-up Charges very by product; see individual products for Set-up Charge(s) and exact repeat Re-Order Set-up Charge(s).

17. Shipping
Orders are shipped FOB Minnesota. Shipping cost is billed and added to invoice. Orders are normally sent UPS ground, unless otherwise noted. Merchandise becomes property of buyer once goods leave factory and are shipped at buyer’s risk. If requested on purchase order, packages will be insured and buyer charged accordingly.  If a specific shipping method is not noted on a purchase order, we reserve the right to ship any method necessary to meet the in-hands date requested on the purchase order. If expendited shipping is required to meet in-hands date customer may not be notified in advance. Drop Shipments: When the total order is shipped at one time to multiple destinations, a $10(Z) charge will be added for each destination after first. International Drop Ship will icur a $20(Z) charge for each destination.

18. Chocolate Product Shipments
Due to heat in warm weather months, we require chocolate products be sent in insulated containers with ice packs at an extra charge of $10(Z) per container. Standard shipping is UPS Ground Service for 1 or 2 day zones and UPS Blue Service for zones taking 3 days or longer.

19. Trademarks & Copyrights
It is assumed by factory that artwork submitted for printing is being used in full compliance with all applicable laws regarding its usage. Customer agrees to assume any liability resulting from claims against us for service marks, infringements of trademarks, copyrights, patents and personal rights.

20. Union Bug Not Available.

21. Product Disclaimer
Due to manufacturing improvements and die lots, the Webb Collection may make slight changes to products shown in this catalog without notifying customer. Changes made will not affect the quality of product.